01. Information Collection
Aloqa Video Chat ("the Application") collects minimal personal data to provide its services:
- Account Information: When you sign in via Google, we receive your name, email address, and profile picture.
- Communication Data: We store chat messages and contact list in our secure database to enable persistent messaging.
- Media Streams: Video and audio streams are transmitted peer-to-peer (P2P). We do not record or store your calls.
02. Hardware Permissions
The Application requires access to your device's Camera and Microphone to facilitate video calls. These permissions are only used when you explicitly start or join a call.
03. Data Storage & Security
We utilize Google Firebase for authentication and data storage. All personal data is hosted on Google Cloud infrastructure with industry-standard security. We employ WebRTC encryption (DTLS/SRTP) for all media streams.
Data Deletion & Your Rights
You have the full right to delete your personal data at any time. We provide a simple "one-click" deletion process within the application.
To delete your account and all associated data:
- Log in to the Aloqa Video Chat application.
- Open the Settings panel (cog icon).
- Scroll to the bottom and click "Delete Account & Data".
- Confirm the deletion when prompted.
This action is irreversible and will permanently remove your profile, contacts, and message history from our systems.
Manual Deletion Request:
If you are unable to log in or wish to request deletion via web, please send an email to support@digitalprojections.kz with the subject "Account Deletion Request". Please provide the email address associated with your account.
04. Third-Party Services
The Application uses Google Authentication to verify your identity and Google STUN servers to facilitate peer-to-peer connections.